Confirm who receives the goods
State whether goods should be sent to a ship agent, warehouse, shipyard, forwarder or directly to the vessel. Include contact person, phone number, address and receiving time window.
Prepare packing marks and documents
Packing marks should match the vessel, order and receiving party. Mention whether invoice, packing list, certificate, safety document or other paperwork is required before dispatch.
Plan around vessel ETA
Share vessel ETA, ETD, berth information and urgency level. If the order includes critical technical spares and ordinary stores, separate them so the urgent lines can move first.
